Sandy Springs is participating in The National Citizen Survey™. Beginning on August 23rd, questionnaires will be sent to 1,200 randomly selected households, asking for feedback on the quality and usefulness of city services. The results will be included in a final report that elected officials can use to guide future decisions.
“Responses from this survey will provide the Mayor and Councilmembers with detailed feedback about services the City provides as well as services the City doesn’t provide,” said City Manager John McDonough. “That’s why it is vitally important that each resident who receives a survey fill it out and send it back.”
“The survey is accompanied by a letter from me explaining why we need you to fill this out,” said Sandy Springs Mayor Eva Galambos. “I hope every resident will take a few moments to tell us how they feel about the services they are getting. We need this information to improve upon what we are doing. Also we need to let those providers who offer other services to our residents know how they can improve or tailor their services to meet residents’ needs.”
The National Citizen Survey™ is sponsored by the International City/County Management Association in cooperation with National Research Center, Inc. The questionnaire and survey procedure were designed based on the experience of hundreds of local governments, ranging in size from small to large. Scientific sampling and weighting of the responses in each city ensure accurate and reliable results. Because each city’s survey is developed using a standard template, and many cities can be surveyed at one time, The National Citizen Survey™ is a very efficient way to measure opinion. The cost for conducting the National Citizen Survey is $12,950. The City was selected as a Government Trailblazer by the National Center for Civic Innovation, and a $5,000 stipend funded a portion of the survey.