In my last article, I showed you how to remove the default “forward e-mail as attachment” in Outlook.
However, there are times when you may want to forward e-mails as attachments.
Let’s discuss the right way and right reasons to forward e-mails as attachments.
- When you wish to share an e-mail and allow the recipient to reply to the original sender, forwarding as an attachment will work well.
- When you want to give recipients the ability to save only the original e-mail, forwarding as an attachment will work well.
- When you want to remove all of the “forwarded forwards”, forwarding only the original e-mail as an attachment will work well.
Here are some examples of each of these.
1. If a customer e-mails you and someone else in your company needs to reply to the customer, forward the customer’s e-mail as an attachment. This way, the other person in the company can simply click on the “Reply” button and correspond directly with the customer. This is also a good way to keep extra people out of communications they do not necessarily need to be in.
2. Some users like to organize e-mails within folders. There may be times when the original e-mail is the only message that needs to be saved. Forwarding as an attachment will allow recipients to save only the original e-mail and not the subsequent e-mail replies and comments.
3. When users, such as AOL senders, send e-mails with 4 or 5 (sometimes more) e-mail attachments, it makes it very difficult for the recipient to ever reach the original e-mail. Many times e-mail forwards of forwards are deleted without ever being read. Simply forward the original (not all of the other forwards) message and recipients are much more likely to open and read the e-mail.
If any of these 3 reasons are needed, then click and drag the e-mail to a New e-mail message window.
Or, if you will be forwarding as attachments on a regular basis, choose the drop down “forward as an attachment.”
The above 3 reasons for forwarding e-mails as attachments should be considered simply e-mail etiquette. If more people start following e-mail etiquette, less time will be wasted and more e-mails will be able to be communicated.
To receive notifications on all of my articles, click the “Subscribe” button at the top of this page.
As usual, if you have questions or ideas for articles, “Go Ask Debbie!“
Also, be sure to follow me on Facebook.